Effective Date: November 13, 2023
Introduction CareLink360 is committed to protecting the privacy and security of our users’ data. Under the General Data Protection Regulation (GDPR), this policy outlines the types of personal data we collect, how we process it, and the rights that you have as a data subject.
Personal Data We Collect CareLink360 collects data to provide effective services to our users. The personal data we collect includes, but is not limited to:
- Contact information (such as name, email address, and phone number)
- Health-related data (for the provision of personalized care plans)
- Usage data (from interactions with CareLink360® platform and system)
How We Use Personal Data We use the collected data to:
- Provide and improve our services
- Communicate with users and respond to inquiries
- Conduct research and analysis to enhance our offerings
Lawful Basis for Processing CareLink360 processes personal data on the following legal bases:
- Consent: We may process data when we have obtained explicit consent to do so.
- Contractual necessity: When processing is necessary to fulfill our contractual obligations to you.
- Legal requirements: If we are required to process data by law.
Your Rights Under GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase data or restrict processing
- Object to processing
- Data portability
Data Security CareLink360 employs robust security measures to safeguard personal data against unauthorized access and disclosure.
Data Sharing and Transfers We do not share personal data with third parties, except as required by law or to provide our services with your consent. International transfers of data will be protected by GDPR-compliant safeguards.
Data Retention Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, as per our data retention policy.
Cookies and Tracking Technologies CareLink360 uses cookies to improve user experience and service delivery. You have the option to manage cookie preferences.
Policy Updates This policy may be updated to reflect changes in our practices or regulatory changes. Users will be notified of significant changes.
Contact Information For any questions or concerns regarding this policy or your personal data, please contact us at:
Email: info@mycarelink360.com
Phone: +1-888-762-4284
Supervisory Authority You have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.
