Effective Date: November 13, 2023
It’s our sincere desire that our products and services enhance the lives of everyone who use them.
- The Digital Health Companion™ device comes with a 12-month Manufacturer Warranty which covers any defects in operation from the manufacturer.
- A full refund may be requested by providing written notice to the CareLink360 Support Team at firstname.lastname@example.org explaining why a refund is being requested. The CareLink360 Support Team will review each refund request and return an answer of approval or decline to the customer within 10 business days. If a refund for the CareLink360 Digital Health Companion™ Device is approved, the customer is responsible for Insured shipping return of the device to Sociavi Company in its original packaging. Once received and inspected, a refund to the original method of purchase will be granted within 10 business days.
- Any defective or damaged CareLink360 Digital Health Companion™ Device will be replaced if reported within 10 days of delivery by sending written notice to CareLink360 Support Team (email@example.com) and the damaged product is received by the Sociavi Company in its original packaging. The customer is responsible for Insured shipping return of the device to Sociavi Company.
203 Main Street #179
Flemington, NJ 08822
If you have any additional questions about our return policy, please do not hesitate to contact us at firstname.lastname@example.org.